Terms of Use

Momo Global (Pty) Ltd · Registration No. 2025/467876/07 · Last updated: 7 July 2026

1. Introduction

These terms govern your use of the websites and services operated by Momo Global (Pty) Ltd ("we", "us", "Momo Global"), a company registered in the Republic of South Africa, based in Pretoria, Gauteng.

Our services include AffyAssess (affy.co.za). By accessing or using any of our websites or services, you agree to these terms.

ECT Act disclosure (Section 43)

• Full name: Momo Global (Pty) Ltd
• Physical address: Pretoria, Gauteng, South Africa
• Email: [email protected]
• Phone: +27 72 842 1159
• Website: affy.co.za

2. Nature of our services

AffyAssess

AffyAssess is a bank statement analysis platform. It extracts data from consumer bank statements and produces affordability assessments, income verification, expense categorisation, category spend indicators, and statement deviation analysis. Outcome signals (Clear, Caution, or Review) are applied under rules selected and configured by the subscribing credit provider.

AffyAssess does not make credit decisions. It does not approve, decline, or recommend any lending action. It does not constitute an affordability assessment under the National Credit Act. We surface data from the statement; the credit provider interprets that data under its own rules. The output is one input among many that a qualified human decision-maker at the subscribing credit provider must consider before taking any credit action.

AffyAssess is not a credit bureau and does not compile or maintain an ongoing database of consumer credit records as contemplated by Section 43 of the National Credit Act.

3. Subscriber obligations

If you subscribe to any of our services as a credit provider, accountant, or other professional user, you agree that:

• You are solely responsible for all decisions made using our output, including credit decisions and lending actions
• You will ensure a qualified person reviews all automated output before taking action, in compliance with POPIA Section 71
• You have obtained all necessary consents and lawful grounds to share personal information with us for processing
• You will not use our output as the sole basis for any decision that produces legal effects for a consumer
• You will comply with all applicable laws, including the National Credit Act, the Protection of Personal Information Act, and the Financial Advisory and Intermediary Services Act

4. Consumer self-upload

Where a consumer uploads a bank statement via a tokenised self-upload link:

• The consumer will be presented with a consent notice identifying the credit provider and the purpose of the upload before any data is submitted
• Consent is explicit and may be withdrawn at any time by contacting us
• The consumer may request access to or deletion of their data (see our Privacy Policy)

5. Pricing and payment

AffyAssess is priced per extraction on a prepaid basis. Current pricing is published at affy.co.za/pricing. All prices are in South African Rand and exclude VAT unless stated otherwise.

We reserve the right to change pricing with 30 days' written notice. Prepaid credits already purchased will be honoured at the rate at which they were bought.

6. Intellectual property

All intellectual property in our analysis engine, algorithms, software, website content, and output formats belongs to Momo Global. Subscribing to our service grants you a limited, non-exclusive, non-transferable licence to use our output for your internal business purposes only.

You may not reverse-engineer, decompile, or attempt to extract the source code or algorithms of any of our services.

7. Accuracy and warranties

We take reasonable steps to ensure the accuracy of our extraction and analysis processes. However:

• Our services are provided "as is" without warranty of any kind, whether express or implied
• We do not warrant that our output is error-free, complete, or suitable for any particular purpose
• Bank statement quality and formatting variations affect extraction accuracy
• Statement deviation indicators are advisory. They flag departures from the expected format, structure, or internal consistency of the issuing bank's statements for human review, and never auto-decline an application

8. Limitation of liability

To the maximum extent permitted by South African law:

• Our total liability to you for any claims arising from or related to our services is limited to the fees you have paid to us in the twelve (12) months preceding the claim
• We are not liable for any indirect, consequential, special, or punitive damages, including loss of profit, loss of business, or loss of opportunity
• We are not liable for any credit decision, lending outcome, or regulatory consequence arising from the use of our output

Nothing in these terms excludes liability for fraud, gross negligence, or wilful misconduct.

9. Indemnification

You agree to indemnify and hold harmless Momo Global, its directors, employees, and agents against any claims, losses, or damages arising from:

• Your use of our output in making credit or business decisions
• Claims by consumers or regulators related to lending decisions you have made
• Your failure to obtain proper consent before submitting personal information to us
• Your breach of these terms or any applicable law

10. Suspension and termination

We may suspend or terminate your access to our services if:

• You breach these terms
• We reasonably believe your use poses a risk to consumer rights, data security, or our reputation
• Required by law or regulation

Unused prepaid credits will be refunded on a pro-rata basis upon termination, except where termination is due to your breach.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of South Africa. Any dispute will be subject to the exclusive jurisdiction of the courts of Gauteng.

12. Changes to these terms

We may update these terms from time to time. Material changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

13. Contact

For questions about these terms:

Momo Global (Pty) Ltd
Email: [email protected]
Phone: +27 72 842 1159